Contact support
Email: support@crewhook.com
CrewHook is preparing its Miami launch. Support response times may vary during the launch phase, but we review messages as quickly as practical.
What to include
- Your name and the email or phone number connected to CrewHook.
- Whether you are a customer, technician/pro applicant, approved pro, or website visitor.
- The request ID, lead ID, payment reference, or job reference if you have one.
- A clear description of what happened and what you need help with.
- Relevant screenshots, if they do not include sensitive payment information.
Common support topics
- Pro onboarding or Founding Pro application status.
- Account access or password reset help.
- Customer request, quote, diagnostic visit, or scope reevaluation questions.
- Accepted job workflow, navigation, completion, or issue-reporting help.
- Payment authorization, capture, refund, payout, or payment review questions.
- Privacy, data deletion, or other account data requests.
Emergency services
CrewHook support is not an emergency service. If there is an immediate danger, gas leak, fire, medical emergency, active flooding, electrical hazard, or other urgent safety issue, contact local emergency services or the appropriate utility provider first.